Quick Base Announcements

Quick Base Ending Support for Non-TLS (Unencrypted) Requests

By Tim Combs posted 12-31-2018 21:00

  


Quick Base is focused on continually helping our customers improve their security by using the safest security protocols and aligning with industry best practices for data security and integrity.

To that end, on Wednesday, March 20, 2019 at 1:00 PM Eastern US Time, Quick Base will end support for non-TLS (unencrypted) requests on the Quick Base platform.  Non-TLS requests, also referred to as non-SSL requests, are requests that begin with http:// instead of https://. These requests are unencrypted and could be viewed by hackers or criminals.  Going forward, Quick Base will only support encrypted requests using TLS v1.2.  You can read more about TLS below.

Presently, non-TLS requests make up .004% (point zero zero four percent) of requests to the platform.  For the very small number of customers impacted by this change, we will contact your respective account administrator directly via e-mail during the first half of January, 2019 with a list of the applications receiving the non-TLS requests.

The general feedback to customers using non-TLS requests is to change those requests to use TLS (use https:// instead of http://). If the TLS (https) requests do not work, the potential problems are likely to be resolved using the same information we provided to customers for the retirement of TLS 1.0/1.1 (https://community.quickbase.com/quickbase/topics/quick-base-disabling-tls-1-0-and-1-1), i.e., upgrade the operating system or software framework of the computer from which the failing TLS requests are being generated.

What is TLS?
TLS, short for Transport Layer Security, is a method for keeping your data secure online. You might also see this called SSL, which is an older term for the same type of technology. Without TLS, itÕs possible for hackers or criminals to see your online activity. ThatÕs why TLS has become the security standard online, used by online banks, email services, andÐ of course Ð Quick Base! You can tell a web site is using TLS if it has a lock icon next to the address:



TLS keeps your data safe in two ways. First, it encrypts your data so only the website you are interacting with can access it and other parties cannot.

TLS also protects you if a web page claims to be created by a certain company, but it was really built by someone else. TLS detects this and shows a red or crossed-out lock icon next to the web address



Quick Base is a trusted platform which uses TLS to ensure your confidential data remains secure and private.
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