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dynamic form rules not working in mobile view

  • 1.  dynamic form rules not working in mobile view

    Posted 05-16-2018 14:50
    Dynamic form rules to show or hide fields is working in web view but in mobile view are not working. 

    Debugger console shows an error when updating the field that triggers the show other fields.
    "<div data-id="_fid_178">     <select  onChange=' OnCHF(this);'  name='_fid_178' id='_fid_178' size=1>"

    Please advise. 
    Thank you


  • 2.  RE: dynamic form rules not working in mobile view

    Posted 05-22-2018 20:23
    I'm not certain, but I thought dynamic form rules don't apply to mobile?  There are certain features throughout that aren't present in the mobile landscape.


  • 3.  RE: dynamic form rules not working in mobile view

    Posted 21 days ago

    Is there any plan to allow form rules to work for Mobile?



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    Zach Shumate
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  • 4.  RE: dynamic form rules not working in mobile view

    Posted 21 days ago

    Form rules work fine on mobile. There is however a catch with your app that if you're using the new forms - mobile devices will revert to the legacy form so lets say you have your form working on desktop in the new forms, but you're not seeing it work in mobile, it's because the mobile form is using the legacy format and you need to configure both. 



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    Chayce Duncan
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  • 5.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    I am using the legacy form for both desktop and mobile in this particular situation. Same form but a user field fills depending on the category selected and information on the order.

    Ie) If Sales Rep Communication is the category selected it will populate the user field with the rep assigned to that particular order.

    Works fine on desktop but the field is not filing in mobile



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    Zach Shumate
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  • 6.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    Tell us if all the fields involved in the Form Rule, are on the form (even if hidden by a form rule)? 



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    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
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  • 7.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    I thought I sent screenshots earlier but doesn't look like they came through.

    It appears that the rules that specify the exact user(s) that needs to go into the field work but If I have it reference another field (ie) the sales rep for that particular order it doesn't fill the field with anything.



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    Zach Shumate
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  • 8.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    .....

    Can you tell us if all the fields involved in the Form Rule, are on the form (even if hidden by a form rule)? 



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    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
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  • 9.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    Yes. I believe they are. I screenshot the form rules and the form in the comment before but may be too small to read.



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    Zach Shumate
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  • 10.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    Sorry, I'm not sure what to suggest here.  You may need some one on one assistance from someone in Quickbase support or elsewhere. 



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    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
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  • 11.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    Sounds good. Putting a help ticket in. Will notate any findings here. Thanks!



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    Zach Shumate
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  • 12.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago
    Edited by Mike Tamoush 20 days ago

    It's probably a bug. Ironically, I was just coming to make a post about the ever growing list of very major bugs on mobile. Sadly, Quickbase is quite vocal and almost excited to tell you that they will NOT under any circumstances fix any single bug on mobile. They are too focused on their new mobile form, which they have promised me for the last 4 years and not delivered. 

    I can't remember all the bugs I found, but I know there are multiple regarding different dynamic form rules not working. Ill make a new post to list the 3 or 4 biggest bugs that exist, so you know what you are in for.



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    Mike Tamoush
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  • 13.  RE: dynamic form rules not working in mobile view

    Posted 20 days ago

    Thanks! I will take a look at those as well to see if any pertain to our use cases.



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    Zach Shumate
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