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Exact Forms - Extra Spaces with Rich Text fields

  • 1.  Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-01-2018 18:55
    I have a multi line rich text field in an exact form.  In the past I used html to manage the spacing which worked fine.  When Quickbase changed the formatting on this field I can no longer use html in the field successfully (I can put html in the source).  My issue is for every hard return it adds an extra space at the bottom of the text.  I used to be able to use </br> and write all the text on one line to eliminate this problem


  • 2.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-02-2018 01:14
    when editing data in a rich text field when hitting enter for a new line hold down the shift key at the same time as the enter key and instead of a paragraph you'll get a single line break or the <br />  html tag


  • 3.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-02-2018 04:09
    Thanks for reply.  I have used that technique to create the breaks.  It still creates a blank line at the end of the text for each line break.   If I'm inserting 10 lines of text it will be followed by 10 blank lines before the next item in the exact form.  


  • 4.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-05-2018 21:55
    Hi Scott, I see the same thing.

    here is my test...


    digging a little deeper, the api returns some extra break tags in the xml that may be causing the issue
    see here

    <f id="66">
    Line 1 of Terms<br /><BR/>
    Line 2 of Terms<br /><BR/>
    Line 3 of terms<br /><BR/>
    Line 4 of Terms<br /><BR/>
    Line 5&nbsp;of terms<br /><BR/>
    Line 6&nbsp;of Terms<br /><BR/>
    Line 7&nbsp;of terms<br /><BR/>
    Line 8&nbsp;of Terms<br /><BR/>
    Line 9&nbsp;of terms<br /><BR/>
    Line 10&nbsp;of Terms
    </f>

    when I try the same thing with our Exact Forms Plus add-on we don't have that same problem though

    ">https://d2r1vs3d9006ap.cloudfront.net/s3_images/1739170/RackMultipart20180705-30327-z8xtqi-ef__rtf_inline.jpg?1530827636">
    you should open a support case with Quick Base

    Keith


  • 5.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-17-2018 21:18
    Scott, I'm so glad you asked this question. I'm consistently running into the same issue - have you had any success or heard back from Quick Base (if you opened a support case)?


  • 6.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 07-29-2019 19:17
    Hello,
    Do any of you have luck with this.Because this is is a serious issue 


  • 7.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 01-24-2020 11:19
    I am also having this issue. Has there been any resolution?

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    Amanda Torrisi
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  • 8.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 01-25-2020 10:09
    If this is still an issue give Exact Forms Plus a try.  Its worth a look to see what options you have.
    You can use our DIY setup wizard to setup your application for a free trial.
    http://qbtools.helpdocsonline.com/exact-forms-plus-setup-diy

    Setup in a Quick Base builder account and its always free!

    Keith

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    Keith Jusas
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  • 9.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 01-25-2020 10:34
    Scott,

    Make the shift to Exact Forms Plus.   

    Every new client I start with, I have them get EF+   It solves so many issues with the presentation layer for data leaving QB.

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    Don Larson
    Paasporter
    Westlake OH
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  • 10.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 02-25-2021 12:00
    I found this same issue.
    I ended up replacing the standard javascript file that this exact form calls, with a slightly modified js file, only changing one line in the js.

    line 232 old
    data += "<BR>\r\n ";​

    line 232 new
    data += "<!-- <BR> --> \r\n ";​

    I don't know what that is for, if I need it later I will adjust the script.




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    Johnny
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  • 11.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 03-04-2021 17:45
    Edited by Derek Roush 03-04-2021 18:13
    John, I'm not very familiar with javascript, but I found the link to a .js file in the exact form Page html.  I downloaded that file, replaced the line you referenced, uploaded the new .js file to a publicly accessible Quick Base file attachment field, created a new code Page with the updated .js code, and pasted the link to that new code page in the src= section where I found the original .js link.

    But the exact form isn't merging fields from QB.  Was I anywhere close to the process that you used?

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    Derek Roush
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  • 12.  RE: Exact Forms - Extra Spaces with Rich Text fields

    Posted 03-05-2021 12:48
    Never mind, there was an issue when I pasted John's new code line.  I fixed that and it removed the spacing!

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    Derek Roush
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