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Recovering Lost data

  • 1.  Recovering Lost data

    Posted 24 days ago
    Hey,
    I have been working with Q-Base for quite some time, and today I accidentally wiped out all the data I had in a field by changing the field type to a calculation.  Is there a way for me to get the data back that I wiped out?

    I don't have a CSV of my data beforehand unfortunately....

    Thanks!

    Andrew

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    Andrew Andrew
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  • 2.  RE: Recovering Lost data

    Posted 24 days ago
    Yep, "been there, done it, bought the T-Shirt".

    That is why we have the the Care Team.  Put in a support ticket at the top right of any Quick Base screen using the ? icon and ask for a "CSV restore as of last night" (assuming that you did the damage today), and provide them with a link to the table home page for the table with the lost data. 

    They will come back with a CSV file and you will import just two selected columns of it (not all the columns) .  The [Record ID#] field and the field with the lost data.  Merge in the data on Record ID#



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    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
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  • 3.  RE: Recovering Lost data

    Posted 23 days ago
    Hi Andrew,

    I would absolutely echo what Mark said and encourage you to open a support case with our Care team letting them know that you have lost some data and you want to do a restore back to help recover it. They do restores to the night before so if you deleted it on a Tuesday you would want to ask for the restore from the Monday before for the last 14 business days. Including the specific app and table with a link is a big help for them making sure they are targeting the right source for the restore to csv like Mark suggested. I hope that is helpful and let me know if you have any trouble creating that case.

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    Evan Martinez
    Community Marketing Manager
    Quick Base
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