Expand all | Collapse all

Empty fields in email notifications

  • 1.  Empty fields in email notifications

    Posted 05-07-2021 09:11
    Hi Everyone,

    I am currently working on an email notification that will send out when an employee is terminated. I have the conditions of the notification, the recipients (Permission type is 'Open') and a custom message (Correct fields tag chosen) set up to send. My issue is in the email message; one of my fields are showing in the preview as "*empty*" even though there is data in the field. I have checked the field permissions on the field and it is set to 'Modify'.

    The email preview is below:

    Full Name - TestFirstName, TestLastName
    Employee Type - *empty*
    Title - TestTitle
    Term Date - 05-06-2021

    Any ideas or a direction where I can look to identify the cause?


  • 2.  RE: Empty fields in email notifications

    Posted 25 days ago
    I have the same problem.

    Lois Rockwell