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User ID keeps defaulting to Email

  • 1.  User ID keeps defaulting to Email

    Posted 16 days ago
    Hey Everyone,

    Wanted to see if anyone else has ran into this issue where a rare select few users are showing up as their email instead of their full name? I'm going through my users for scheduling purposes and would like each users to be displayed as Full Name, All users have been able to display as a full name besides 3 that will always revert back to email display as the user id... No matter what I do, delete them, re add them, anything. 

    Anyone know of a fix for this? Very annoying as all others were easy updating their info and having their full name display as the User ID.

    Thanks,
    Alex

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    Alex Bennett
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  • 2.  RE: User ID keeps defaulting to Email

    Posted 16 days ago
    So, these three do have a First and Last Name loaded in their My Preferences?

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    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
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  • 3.  RE: User ID keeps defaulting to Email

    Posted 16 days ago
    From my understanding, only they can view that correct?

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    Alex Bennett
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  • 4.  RE: User ID keeps defaulting to Email

    Posted 16 days ago
    These users don't have access and are mainly used for Scheduling purposes, however it just keeps reverting to an email display. I'm guessing whoever added these before me didn't add Names and this is why?

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    Alex Bennett
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  • 5.  RE: User ID keeps defaulting to Email

    Posted 16 days ago
    Yes, if you have a login credential you can log in as them to set their name.  But here also may be a way for a user with highest level Realm Permissions to set their name.

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    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
    ------------------------------



  • 6.  RE: User ID keeps defaulting to Email

    Posted 16 days ago
    Thanks Mark!

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    Alex Bennett
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