Discussions

 View Only
  • 1.  File Attachment

    Posted 01-27-2021 09:15
    Something happened to cause my ability to attach files to my projects.  This has been working for over 2 years.  Is something on the backend of the QB changes cause this or is it local to my environment?

    The PS Doc below is where the File Attachment field resides:

    The Form is below:


    ------------------------------
    Philip Hall
    ------------------------------


  • 2.  RE: File Attachment

    Posted 01-27-2021 09:58
    What is the symptom of the problem?  What happens when you go through to usual process to upload he file?

    ------------------------------
    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
    ------------------------------



  • 3.  RE: File Attachment

    Posted 01-27-2021 10:24
    The normal process is to click an "Add PSP" button which allows a new PSP record to be created. Along with other fields, the PSP Doc is where we upload a copy of the SOW - usually a PDF.  The "Choose" button does not seem to work anymore.  When hitting the Choose button, the new window which allows you to pick your file locally or on a network drive does not appear. The Choose Button does not work anymore.  


    ------------------------------
    Philip Hall
    ------------------------------



  • 4.  RE: File Attachment

    Posted 01-27-2021 10:28
    Is there any chance that there is a pop up being blocked in the browser?

    ------------------------------
    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
    ------------------------------



  • 5.  RE: File Attachment

    Posted 01-27-2021 10:43
    It works in Chrome, I was in Safari and there was a "block" on my realm but when I changed it to "allow", it still isn't working.  At lease it appears to be a Safari issue, not a QuickBase one.  Thanks for you help Mark...

    ------------------------------
    Philip Hall
    ------------------------------



  • 6.  RE: File Attachment

    Posted 01-27-2021 13:57
    Just an FYI, I went into Safari preferences and changed the realm to "Allow" Pop Ups but it still doesn't work.  Have confirmed that it DOES work in Chrome, Edge and Firefox so this may be an imcompatability issue with Safari and maybe the QB developers might want to know this.  Thanks again.

    ------------------------------
    Philip Hall
    ------------------------------



  • 7.  RE: File Attachment

    Posted 01-27-2021 16:59
    Just FYI, I upload files on my Mac using Safari just fine.  I usually use Chrome for my Quickbase work, but Safari works as well.

    ------------------------------
    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
    ------------------------------