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Security Concern. Help.

  • 1.  Security Concern. Help.

    Posted 09-16-2021 14:53
    So I recently got an email from Ed Jennings, the CEO, alerting me about an incident where-in one the employee emails was used for a phishing scam. They went into detail about what they did to stop it and what I should do and so on.

    However...

    The email they provided to ask further security-related questions, security-awareness@quickbase.com, was deemed no longer valid by my outlook client. Now I'm worried if this email alert itself is fraudulent. And the fact that I do not see any alerts in my admin console for my realm makes me more suspicious.

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    James Dalton
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  • 2.  RE: Security Concern. Help.

    Posted 09-16-2021 15:00
    Edited by Evan Martinez 09-16-2021 15:00
    Hi James,

    I can confirm for you that the email you received is indeed a valid email. The incident really did happen and that email was sent out by us to all customers to be transparent about the incident. That email included security-awareness@quickbase.com is one managed by our Security team. We didn't put anything in the admin console since this was a notice to all of our admins, those impacted got more direct communication.

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    Evan Martinez
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  • 3.  RE: Security Concern. Help.

    Posted 09-16-2021 15:10
    Hi Evan,

    Thank you for confirming that email was valid. 

    I will reach out to the security team.

    Thanks Again!

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    James Dalton
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  • 4.  RE: Security Concern. Help.

    Posted 09-16-2021 15:38
    Hi James,

    Happy to help, and certainly let me know if you have any questions in the future on stuff like this.

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    Evan Martinez
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