Discussions

Expand all | Collapse all

Error 403

  • 1.  Error 403

    Posted 19 days ago
    Hello, 
    I have a few users trying to access my app in QB.  They are receiving the following 403 error.  I performed a search in Help but did not find anything related to this error.  Please advise and Thank You (I did send them an invite from within the app).


    ------------------------------
    Tracy Himes
    ------------------------------


  • 2.  RE: Error 403

    Posted 19 days ago
    I haven't experience this before myself in Quick Base, but 403 is an HTTP status code that a server may return to a client to communicate that access is not authorized for some reason.  It's odd that this shows up and it didn't just redirect the client to a login screen or some other user-facing error screen. 

    You might consider checking the link that Quick Base sent to your users to see if it's malformed.  If the issue persists, I'd create a support ticket and reference the transaction ID.  Someone at Quick Base should be able to use that information to provide you more context on the error.

    ------------------------------
    Nathan Hawe
    ------------------------------