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Transferring an app from the builder account to a company app

  • 1.  Transferring an app from the builder account to a company app

    Posted 10 days ago
    Basically we were building an app for our company in the builder program while we waited for approval to create a new app in our company's site.  We completed the app and are wondering if there is a way to transfer it over or transfer ownership of the builder app to the owner of the app on our company's site.  The owner of the app on our company's site is already an admin on the builder app.  We tried the tradition import/export method but essentially all relationships and forms and form rules are lost.  Thank you for any guidance.

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    Drew Harms
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  • 2.  RE: Transferring an app from the builder account to a company app

    Posted 9 days ago
    Did you try going to settings for the app, and then Manage app and then Transfer Application?  If that option is not visible to you then maybe there are some restrictions on builder accounts in which case you will have to put in a support ticket to the care team to help you.

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    Mark Shnier (YQC)
    mark.shnier@gmail.com
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  • 3.  RE: Transferring an app from the builder account to a company app

    Posted 9 days ago
    Unfortunately transferring the app only transfers ownership of it.  Which if I could transfer it to the owner of the company app then they could transfer table by table, losing relationships, but it won't allow me to transfer ownership to them because they are apart of the builder program already.  Even though it is their company account.

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    Drew Harms
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  • 4.  RE: Transferring an app from the builder account to a company app

    Posted 9 days ago
    I'm sure that the care team will help you transfer the app.  There is a ? at the top of every QuickBase page and you can click a link there to manage support cases.

    Mark

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    Mark Shnier (YQC)
    mark.shnier@gmail.com
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  • 5.  RE: Transferring an app from the builder account to a company app

    Posted 9 days ago
    Hi Drew,

    I just wanted to confirm Mark is right that if you put in a case with our Care team they can help you move your app from your builder account to your company account. It is just helpful to remember that you can't move apps in the other direction, you aren't able to move apps from a paying account into a builder account so if you wanted to keep a version of the app you can continue to tinker on and test in your builder account you might want to make a copy of it. Then when you are ready you  can put in a case with our Care team and they can help you move the app to an account once they confirm with one of the account admins on that account that they want to accept the app. Besides in product you can also put in a case from here in Community by clicking on Support in the global navigation at the top of the page.

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    Evan Martinez
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