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What Constitutes as a Chart being 'Used'?

  • 1.  What Constitutes as a Chart being 'Used'?

    Posted 01-30-2020 12:06
    On the Reports & Charts settings page there is the Last Used column. I have charts that users have visited that say 'Never' in the column.

    I viewed one this morning, filtered the chart, drilled down to view records. Refreshed Reports & Charts settings and the Last Used still says Never.

    *It looks like this is only happening with charts*


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    Heather Bryant
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  • 2.  RE: What Constitutes as a Chart being 'Used'?

    Posted 01-30-2020 13:20
    Heather,

    I assume that data is not stored in Quick Base but is in a back end audit DB somewhere that will update to the interface on some regular basis.  Once or twice a day.  So hopefully it be different tomorrow.

    If someone else has the definitive answer I am curious as well.



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    Don Larson
    Paasporter
    Westlake OH
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  • 3.  RE: What Constitutes as a Chart being 'Used'?

    Posted 02-01-2020 12:31
    Hey Don,
    Thanks for the reply! I tested the theory and waited two days to see if the 'Used' value would update. It didn't. I didn't think it would, as the app has been live for over a year and I know people use the charts.

    It may be a bug. I'll enter a support case to ask QB.

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    Heather Bryant
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  • 4.  RE: What Constitutes as a Chart being 'Used'?

    Posted 02-01-2020 14:13
    Heather,

    Thanks for the update.  Please post back on the success of your support case.

    In the queue for Reports I have asked QB for the same data as a field

    Date Created
    Date Modified
    Report Owner
    Report Modified By
    Usage,  meaning what dashboards or forms is the report embedded in.

    Don

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    Don Larson
    Paasporter
    Westlake OH
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  • 5.  RE: What Constitutes as a Chart being 'Used'?

    Posted 02-01-2020 14:23
    That's a great request! That would be really helpful to know who last modified it.

    I will for sure provide an update.

    -Heather

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    Heather Bryant
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  • 6.  RE: What Constitutes as a Chart being 'Used'?

    Posted 02-03-2020 10:27
    Hi Heather,

    I can confirm that as of right now the usage count on charts not updating is indeed a bug, submitting a case will get your case tied to the issue. If anyone else is experiencing this issue and wants to have a case tied to the bug you can do so by opening a support case. Then as updates on the bug happened you would be notified. Sorry there wasn't a simple fix I could recommend instead. 

    P.S. For those community members that find this who haven't created a support case before you can do so while in the community by clicking on Support where it appears in the upper right hand corner of the screen or when logged into Quick Base by clicking on the question mark (?) icon that appears in the upper right hand corner of the screen and selecting "Manage Support Cases".

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    Evan Martinez
    Community Marketing Manager
    Quick Base
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  • 7.  RE: What Constitutes as a Chart being 'Used'?

    Posted 02-05-2020 10:13
    Thanks, Evan! I'll do that.
    -Heather

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    Heather Bryant
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