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Conditional Dropdwon

  • 1.  Conditional Dropdwon

    Posted 10 days ago
    Hello,

    I am making a ticketing application. The idea is that the person who opens a ticket, will see a Text - Multiple Choice field named "Attention". They will then choose between IT, Merchandising, or Facilities. 

    The issue is I'm unsure how to go about making a dropdown that would change based on the three. I tried making a table for all three of the topics and played with the conditional settings a bunch but no luck. I will also add my relationship between the tables below. Thanks and any help would be very appreciated.

    Relationship


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    Brandon Hermez
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  • 2.  RE: Conditional Dropdwon

    Posted 10 days ago
    I usually use the basic setup instructions https://help.quickbase.com/user-assistance/conditional_dropdowns_basic_setup.html
    and replace my table names with Countries, Cities and Employees from the Example.  Looks like Countries=Issues (Facility, IT, Merchandising), Cities=locations and Employees=Tickets.  Then just follow the instructions using your tables. So Issues have many locations and many tickets.  Locations have many Tickets.

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    Christine White
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