Discussions

Expand all | Collapse all

'Require' Form Rule Doesn't Require Address Fields

  • 1.  'Require' Form Rule Doesn't Require Address Fields

    Posted 09-11-2019 10:58
    When working with a form rule to require an address field, the record can be saved without a value in the address field.

    I have a form rule that says: When checkbox=true, require Address: Street 1, Address: City, Address: State, Address: Zip. When I check the box and click save, the record saves even with no values in the Address fields.

    When I make the field required in the field settings or on the form elements tab, the form requires it. But I need for it to be required only after the checkbox is true.

    Can someone test and confirm this happens too? I will report as a bug but want to check first.

    ------------------------------
    Heather Bryant
    ------------------------------


  • 2.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 09-11-2019 11:12
    Hi Heather, I currently use this functionality in my forms and I just tested it and it works as it should.  Do you have any conflicting form rules that may undo that rule?

    ------------------------------
    Brett Hinman
    ------------------------------



  • 3.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 09-11-2019 11:46
    Hey Brett. Thanks for the quick response. I created a separate form to test, with only the one form rule, and got the same behavior. See below.






    ------------------------------
    Heather Bryant
    ------------------------------



  • 4.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 09-11-2019 12:08
    What I do notice right away is that after you select the check box none of your fields show the red "required" asterisk.  So unless the fields on your form are different than the fields you selected in the form rules (unlikely) then it appears to be some sort of bug to me.

    ------------------------------
    Brett Hinman
    ------------------------------



  • 5.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 09-11-2019 12:20
    Hi Brett, I agree it's some type of bug. It's weird though that it works in your form. Ill put in a support case and update you.

    ------------------------------
    Heather Bryant
    ------------------------------



  • 6.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 16 days ago
    Hi Heather,

    I'm running into the same problem as you did back in September. I have a form rule that requires an address field, yet I can still save records without filling out the required address field. (In this same rule, I made a different field (type text) required as well, but that one works as expected.)
    This looks like a bug to me as well. Did you end up reporting it? If yes, what was the conclusion? How did you fix this?

    ------------------------------
    Devora Sabo
    ------------------------------



  • 7.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 16 days ago
    Hey Devora,
    Yes this is still happening to me, too. I actually just re-visited this with the QB team yesterday. Do you want to connect offline for a few minutes? I'd like to align your situation with mine so I can properly communicate in my existing support case.

    ------------------------------
    Heather Bryant
    ------------------------------



  • 8.  RE: 'Require' Form Rule Doesn't Require Address Fields

    Posted 15 days ago
    Hi Heather. I would like to connect - thanks! How can I contact you?

    ------------------------------
    Devora Sabo
    ------------------------------