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Multiple emails on notification

  • 1.  Multiple emails on notification

    Posted 06-28-2021 14:41
    My company has a "Client Notification" email notification that goes on when a multi-line text field is modified for one of our support tickets in Quickbase. I am wondering if there is a way to have the email notification recognize commas as a way of separating multiple email addresses so that we can notify more than one client per ticket with out having multiple fields.

    Tony Sugent

  • 2.  RE: Multiple emails on notification

    Posted 06-28-2021 14:46
    Edited by Mark Shnier (YQC) 06-28-2021 14:47
    I have tested every separator there is and I came to the conclusion that you need to parse out the recipients into separate fields and then send the email to those multiple fields. So it is still one email notification but it will be sent to the users in multiple fields.
    I assume you are aware that you can set up a single notification and just the [field names] vertically  in square brackets in the box.

    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach

  • 3.  RE: Multiple emails on notification

    Posted 06-29-2021 12:58
    Yeah I was hoping to avoid creating more fields. But if thats what I gotta do its what I gotta do!

    Tony Sugent