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Record Selector check box missing

  • 1.  Record Selector check box missing

    Posted 07-30-2018 19:43
    When I am in the Admin role I have the option to select a check box next to a record then delete the selected records but if I switch roles the check box disappears, the role does have add and delete rights. what am I missing?
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  • 2.  RE: Record Selector check box missing

    Posted 07-30-2018 19:49
    Hi Eric,

    When you are changing roles are you doing this by testing as another role/user using the test option or are you doing this by changing to a user account with a different role?


  • 3.  RE: Record Selector check box missing

    Posted 07-30-2018 20:01
    Testing as other Role/User


  • 4.  RE: Record Selector check box missing

    Posted 07-30-2018 20:36
    Hi Eric,

    Thank you fro the clarification. The checkboxes should disappear when testing as a user specifically but not when testing as a role. I am touching base with our PD team on that one but it looks like that might be buggy behavior. If you want to be tied to updates on that I would suggest creating a Care case with some examples of what you are seeing, then it can be tied into an escalation on that issue. Thank you for the confirmation Eric.