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How to set the FROM clause of an Email Notification to a given user?
Paul Trimor
11-13-2017 18:52
I am trying to configure an email notification so that it appears to be coming from an email address ...
QuickBaseCoach Dev./Training
11-13-2017 18:57
Can you make that user have access to the app so that it becomes a valid choice? Or you do not want ...
Paul Trimor
11-13-2017 19:02
How exactly do I give a user access to that app? The user I want is already listed in the users list ...
QuickBaseCoach Dev./Training
11-13-2017 19:04
Did you set the Notification to trigger for only single record changes? Assuming so, then how about ...
Paul Trimor
11-13-2017 19:13
I've added a field User-Formula with the value 'ToUser(" john.smith@mycompany.com ")' in the same table ...
QuickBaseCoach Dev./Training
11-13-2017 20:27
Can you try one more thing which is quick to test? Go to your Users tab and see if that user has a ...
Paul Trimor
11-13-2017 20:30
I figured out what I was doing wrong, I didn't have the "change on single record" enabled.
QuickBaseCoach Dev./Training
11-13-2017 20:43
When you kept saying that you did not see the user on the drop down list, I thought you were just missing ...
1.
How to set the FROM clause of an Email Notification to a given user?
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Paul Trimor
Posted 11-13-2017 18:52
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I am trying to configure an email notification so that it appears to be coming from an email address of one of our users.
The issue with that when I go under "Advanced Options", the dropdown presented does not contain the email address of the user I would like to use.
I read this article:
http://help.quickbase.com/user-assistance/company_email_domain.html">http://help.quickbase.com/user-assistance/company_email_domain.html">http://help.quickbase.com/user-assistance/company_email_domain.html
I think the problem is that the email address of the user I want to add in the "FROM Address" is not registered.
Is there anyway I can get around this?
2.
RE: How to set the FROM clause of an Email Notification to a given user?
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QuickBaseCoach Dev./Training
Posted 11-13-2017 18:57
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Can you make that user have access to the app so that it becomes a valid choice? Or you do not want to pay a license for that email address. I'm pretty sure that the FROM has to be from a user so that Quick Base knows that you are not generating spam emails from a fake email address.
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RE: How to set the FROM clause of an Email Notification to a given user?
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Paul Trimor
Posted 11-13-2017 19:02
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How exactly do I give a user access to that app? The user I want is already listed in the users list in the table I want to send a notification form.
4.
RE: How to set the FROM clause of an Email Notification to a given user?
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QuickBaseCoach Dev./Training
Posted 11-13-2017 19:04
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Did you set the Notification to trigger for only single record changes?
Assuming so, then how about adding a formula user field to the table with a formula
ToUser("
john.smith@mycompany.com
")
That field will then be a choice for the FROM.
5.
RE: How to set the FROM clause of an Email Notification to a given user?
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Paul Trimor
Posted 11-13-2017 19:13
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I've added a field User-Formula with the value 'ToUser("
john.smith@mycompany.com
")' in the same table with the Email notification. However, it still did not show up in the FROM dropdown.
6.
RE: How to set the FROM clause of an Email Notification to a given user?
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QuickBaseCoach Dev./Training
Posted 11-13-2017 20:27
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Can you try one more thing which is quick to test?
Go to your Users tab and see if that user has a green checkbox to show in user pickers.
7.
RE: How to set the FROM clause of an Email Notification to a given user?
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Paul Trimor
Posted 11-13-2017 20:30
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I figured out what I was doing wrong, I didn't have the "change on single record" enabled.
8.
RE: How to set the FROM clause of an Email Notification to a given user?
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QuickBaseCoach Dev./Training
Posted 11-13-2017 20:43
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When you kept saying that you did not see the user on the drop down list, I thought you were just missing 1 user - you were missing the whole option to select a FROM. That only can appear if it is a single record change.
Glad is working for you now.
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