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Using Forumla URL, perhaps, to generate an email in an email client?

  • 1.  Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 16:16
    Is it possibly to create, possibly via formula URL or something similar to the iCalendar export function, an email inside an email client, containing information from certain fields, that is then sent through, say, Outlook, instead of sending Notifications directly from quickbase.

    Here's my issue.  I have notifications firing, currently, from quickbase, but the timing of the arrival of these emails are erratic.  Sometimes the mesage is delayed up to an hour.

    We're using this system as a Check In system for visitors to our building, and want an email sent to the staff members who have visitors waiting.  Emails need to be timely, and sending them through our internal email is more reliable than waiting for quickbase's notifications.


  • 2.  RE: Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 19:07
    I'd have to dig through my formula archive to find this one, but in the meantime, have your experimented with either a webhook to the email client, or a text message.  I've never had my notifications take more than 1 min... So its odd that you have such a long delay.


  • 3.  RE: Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 19:12
    I would love to know how to do it with webhooks, but I don't have that type of expertise.  I'm working on a formula-url forumla now.  If you have ideas on webhooks, I'd love to see them.  

    And yeah, our notifications sometimes get delayed, up to hours.  :(


  • 4.  RE: Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 19:15
    Those delays are really weird-sounding and would be concerning to me if I were in your situation. It shouldn't be like that. We are traditionally a very email-centric small business, so we (over-)use email notifications from QB very heavily. So much so that if there is ever a little blip in receiving a notification, I will hear about it! If you haven't already, get QB support on this! Something is not right (and it may not be on QB's end).


  • 5.  RE: Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 19:56
    We're thinking it's our firewall.  #Government


  • 6.  RE: Using Forumla URL, perhaps, to generate an email in an email client?

    Posted 07-25-2017 20:03
    One of the challenges with QB (and they ran into this recently when they switched their data center locations) is that they can generate quite a bit of email traffic, with all kinds of crazy content if information from the database is included in the body of the emails. It's really hard to adjust bayesian spam filtering to accommodate their traffic appropriately, while still filtering out all the bad stuff.