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Summary Report - No Longer Able to Summarize by ""Total

  • 1.  Summary Report - No Longer Able to Summarize by ""Total

    Posted 04-30-2019 17:54
    I have a summary report I have been using for years to calculate totals using a formula. Suddenly I am not able to summarize by "Totals" (it defaults to "Distinct Count" with no options available). But, when I access the report using my phone, I am able to select summarize by "Totals" (and all options are available). Any ideas? Thanks! 


  • 2.  RE: Summary Report - No Longer Able to Summarize by ""Total

    Posted 04-30-2019 20:28
    Is the field you are summarizing still a numeric field type?


  • 3.  RE: Summary Report - No Longer Able to Summarize by ""Total

    Posted 05-01-2019 13:10
    Yes it is.


  • 4.  RE: Summary Report - No Longer Able to Summarize by ""Total

    Posted 05-01-2019 13:25
    Sounds like a support ticket is needed.  I can't think of why.

    Did you try to rebuild the summary field from scratch?


  • 5.  RE: Summary Report - No Longer Able to Summarize by ""Total

    Posted 05-01-2019 13:30
    I did try to rebuild, and I have requested support, thanks.