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Copy App - Denied

  • 1.  Copy App - Denied

    Posted 05-16-2018 14:30
    When attempting to copy an application we are receiving this message: "Could not copy the application. You do not have permission to copy this application into the account WNCO. You can send a request to the application manager to copy this application and transfer it to you. Problem is that I am the Application Manager of this App and when I click on the Hyperlink "application manager" it emails me from me.. 


  • 2.  RE: Copy App - Denied

    Posted 05-16-2018 14:40
    Hi Wade,

    This particular warning can also come up if your Account is set to only allow certain users to create/clone an application and they haven't included you on that list. It blocks you from creating a new application or copying an existing application and directs you to the App Manager by default as they are usually builders with those permissions but in this instance you would want to contact your Account Admin to either have the application copied for you by the Account Admin or to have them add you as a users who is authorized to create and clone applications. 


  • 3.  RE: Copy App - Denied

    Posted 05-16-2018 15:25
    I'll try that. Thank you.