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Can an administrator change a user's password?

  • 1.  Can an administrator change a user's password?

    Posted 05-24-2018 14:42
    I am the administrator.  A user forgot his password.  He requested the email to change his password, but did not receive the email.  Can I change his password for him?  I deleted him as a user, and recreated him but that did not help.


  • 2.  RE: Can an administrator change a user's password?

    Posted 05-24-2018 14:48
    You cannot change his password, but can send him the reset password message. Deleting him as a user and adding him back still maintains him as a user.