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Quickbase action error with user tokens?

  • 1.  Quickbase action error with user tokens?

    Posted 04-25-2018 15:59
    Hey all, I'm having an issue I can't figure out with an action that modifies related records when the original record is edited. It sends me a notification saying that the user token is invalid? 

    400 Error: <?xml version="1.0" ?> <qdbapi> <action>API_EditRelatedRecords</action> <errcode>83</errcode> <errtext>Invalid error code: 83</errtext> <errdetail>User token is invalid</errdetail> </qdbapi>

    What do I have set up wrong here? Any help would be appreciated! :)


  • 2.  RE: Quickbase action error with user tokens?

    Posted 04-25-2018 20:10
    Hi Elena,

    If you disable that Action and create a new Action with the same criteria do you keep getting the same error?


  • 3.  RE: Quickbase action error with user tokens?

    Posted 04-29-2018 15:16
    Check that you are using the correct User Token for the owner of the Webhook.  If that is correct; then make sure that your Application is assigned to your User Token - which you do in the Preferences area of your login.