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Locking a user/customer to a certain app / tab...

  • 1.  Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 12:50
    Hi, is it possible to give a user (via a role or similar) visibility to only a single app (tab) within the system? So when they log on they do not see the "My Apps" tab but rather are confined to the app specified for that role/user. Let me know if that makes sense or if more details are required... Thanks!


  • 2.  RE: Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 13:23
    In the "Branding" section of the app settings.  You can "Hide QuickBase standard Menu options"

    This will remove the "my apps" and the "new app" tabs when you are in the app itself.


  • 3.  RE: Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 13:35
    Great. Is there also a way to make an app the "default app" for users (accounts, roles, etc)? With the branding change, the landing page is still the "My Apps" tab. Once clicking on an app, you are correct in that it blocks out the "my apps" and "new app" tabs. Appreciated.


  • 4.  RE: Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 13:39
    Thats just the standard redirect if you use the standard QB login.  Best bet is to have the people save the app home page as a bookmark.  Or if you have the link somewhere they are clicking, make that link to a specific app.

    Sorry, no real good way around it.


  • 5.  RE: Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 13:47
    Understood, thanks for the clarification. Let me back up a step then: The primary reason for this change is that the app was set up for our business by an individual. The "My Apps" tab says "My apps in johndoe". Our goal was to either hide this tab entirely from customers or change the text to our business name (as opposed to an individual's name). Would changing this text be a possibility or is it linked to the account that created the app? Or (as you previously mentioned) would simply updating the URL be the most logical route? Thanks.


  • 6.  RE: Locking a user/customer to a certain app / tab...

    Posted 05-10-2017 14:16
    I'd recommend contacting your account rep at QuickBase and they can start the process of changing your account url to www.yourcompany.quickbase.com

    That will take care of the confusion that might come on the "my apps" tab.  

    Be aware that if you have any code pages or custom url buttons, they might need updating... depending on how they were built to start with.