I?m using a CRM app and I need some feed back.
I have the typical situation where I need to record the status in my STAGE field the OPPORTUNITY TABLE and need to record the stage change dates to be used in a report.
The STAGE field is text-multiple choice field with a drop down ( information request , design support ,tender, final negotiation, closed won , closed lost).
What is the best approach to do this?
Create 5 formula date field that records the date change for the STAGE filed?