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Map shows up on form on my screen, but not when I print it...

Mark Glevicky12-11-2018 16:57

QuickBaseCoach Dev./Training12-11-2018 17:09

Mark Glevicky12-12-2018 14:43

  • 1.  Map shows up on form on my screen, but not when I print it...

    Posted 12-11-2018 16:37
    I have built a form that calls for the Address field in it.  When I bring up the actual form for a customer (click on the record), the map graphic shows up as well as the actual address info.  However, when I print that form, only the text address info shows up, not the map graphic.  Can I change a setting to get the small map graphic as well?  Thx, Mark


  • 2.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-11-2018 16:47
    There may be Browser setting in the printing menu to "show background shading"  Which browser are you using.


  • 3.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-11-2018 16:57
    Chrome


  • 4.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-11-2018 17:09
    Did you try enabling "Background Graphics in the printing menu


  • 5.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-11-2018 17:35
    Just tried that, plus tried it in Internet explorer...no joy


  • 6.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 13:59
    Any other ideas welcome.  I tried also using Edge, changing printers, and printing to pdf.  Map never comes up.  Seems like of strange that it would be on the form shown on the screen and not printable...  Thx, Mark


  • 7.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 14:12
    I think that you need to put in  a support ticket.  I actually think its a bug or a missing feature, not sure which.  i tried it myself just now and the map won't even come up on the print preview, so its certainly not going to print on paper. 

    Please post back with what support says.




  • 8.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 14:35
    Sorry, can you tell me how to put that ticket in?  I'm still on the 30 day trial so hopefully can still do that.


  • 9.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 14:43
    I found it thx.


  • 10.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 14:47
    There is a ? icon at the top of every Quick Base page and then link to Manage Support Cases.  Mention you are on a 30 day trial and they may try extra hard for you, but Support is generally excellent I find.

    Quick Base is a truly amazing product so don't let this hiccup taint your whole experience.


  • 11.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 15:36
    I am on a new pc so I haven't had a chance to make changes to Chrome yet and I can print the map. You may have to restore to defaults or clear your cookies and cache.


  • 12.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 15:59
    I cleared everything and still not showing up.  Are you printing from the print dialogue within Quickbase report, or just printing the webpage of the form using the Chrome print command?  If I use the Chrome print the map shows up, but of course so does everything on the web page...  Thx, Mark


  • 13.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 16:04
    I use the browser print only. Tack off the background and remove the header and footer.


  • 14.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 16:20
    OK.  That works for me too.  It's the form print command that's not showing the map.  I need to use this command as it will print all the records at once that I need.


  • 15.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 21:09
    Support was quick to respond, impressive.  However, printing the map within a form is not possible.  They suggested I put it on the wish list, so I did.  Seems odd not be able to do this, but at least I have an answer.



  • 16.  RE: Map shows up on form on my screen, but not when I print it...

    Posted 12-12-2018 21:12
    Thx for taking the time to post back.  i guess if you really need to print the map you link out to google maps via the address link or else use the browser to print the page.