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Table bar Issues in New UI

  • 1.  Table bar Issues in New UI

    Posted 01-22-2018 20:29
    Is anyone else having issues with the Table Bar rendering correctly in the new UI in Chrome and found any fixes?  I have table and menu items overlapping and most of the time there is no right/left Table Bar Scroll and no pulldown to navigate to tables that are not showing on the page.


  • 2.  RE: Table bar Issues in New UI

    Posted 01-22-2018 20:35
    Yes, I have it too.  It is a bit hard to replicate reliably.  If you have a way to replicate the steps for user support it would be good to put in a Support Case ticket.  They will also then automatically notify you when it is patched.


  • 3.  RE: Table bar Issues in New UI

    Posted 01-22-2018 22:33
    Thank you for your feedback.  I was likely going to do that anyway, but wanted to see whether there were others experiencing the same thing.


  • 4.  RE: Table bar Issues in New UI

    Posted 01-22-2018 20:35
    Hi Beth,

    This is an issue that our PD team is looking into in regards to this weekends release. We are suggesting anyone who is having this issue open up a support case so we can tie it to our open investigations. You can create a new case in Quick Base if you click Help > Manage Support Cases > + New Support Case. Thank you for your time today. Alternatively for those having issues finding the Help icon to put in a case you can also do so here:

    https://www.quickbase.com/search?newcase=true


  • 5.  RE: Table bar Issues in New UI

    Posted 01-22-2018 22:30
    Thank you for the update.


  • 6.  RE: Table bar Issues in New UI

    Posted 01-22-2018 20:43
    Beth, many of us are having similar issues and more. I have not found any fixes yet and many have asked if we could have the option of maintaining the old UI or at least a way of customizing it. I'm amazed that this happened across the board without notice or individual input as to our needs. I believe there should be a client-wide notification if things like this are going to happen and allow for our input based on Beta testing for these updates. Unannounced changes like these may be a small reason my employer is looking towards moving to SalesForce (ugh) but this does not help.


  • 7.  RE: Table bar Issues in New UI

    Posted 01-23-2018 14:14
    I definitely feel like there are some complications with this release, but I would definitely not say that it was unannounced. It was in the December release notes on the blog. I know that I put out an email notification to my entire company in December to be prepared for this change. There were photos and everything in the release notes. 

    I would agree that customer suggestions should have been considered a little more though. 


  • 8.  RE: Table bar Issues in New UI

    Posted 01-23-2018 17:16
    Hi Beth,

    I'm sorry to hear that your table icons are overlapping. My team is working on fixing this, and we're releasing a patch to address the issue at 12:45pm ET this afternoon. You can see the patch details here:

    http://service.quickbase.com/#!/incident/122984

    Thanks,
    Brian


  • 9.  RE: Table bar Issues in New UI

    Posted 01-23-2018 17:44
    Thank you for the update, Brian!