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Why is QB so slow today?

  • 1.  Why is QB so slow today?

    Posted 05-16-2018 10:10
    It is taking up to 5 minutes for QB to move to the next screen/item. It is painful to work in today. Is there something happening today to slow it down? 


  • 2.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:14
    Hi Heidi,

    We have received a notification from Quick Base about this slowness issue. You can check the further status of this incident here.

    Thanks,
    Gaurav


  • 3.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:28
    Thank you - I have clicked on the link. It seems to say the issue has been resolved but they are monitoring the issue. I would like to inform you that the system is still very painfully slow for us here in the UK.

    Thank you


  • 4.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:32
    Yes, I can understand. :) Quick Base has already figured out the issue and fixed the same. Hope it will come back soon in original pace.

    Thanks,
    Gaurav


  • 5.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:38
    Hi Heidi,

    Can you please check now? Some users have reported that it is working fine now.

    Thanks,
    Gaurav


  • 6.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:46
    I'm sorry to say but it is still very slow for us here in the UK.


  • 7.  RE: Why is QB so slow today?

    Posted 05-16-2018 10:59
    We are also getting a notice saying insecure connection and then it logs us out?


  • 8.  RE: Why is QB so slow today?

    Posted 05-16-2018 11:15
    QB looks to be a little faster now. We will keep monitoring it.


  • 9.  RE: Why is QB so slow today?

    Posted 05-16-2018 11:16
    That's good to know. Happy QBing. :)


  • 10.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:29
    Hello, I'm sorry but QuickBase has slowed down again :(


  • 11.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:34
    Very slow and now this when I click an app tab from within QB:



  • 12.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:40
    I'm getting now what Heidi was experiencing earlier. See my screen shot of the 525 error. This is not isolated to just me. Another colleague of mine is getting this error too. 


  • 13.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:40
    I'm getting now what Heidi was experiencing earlier. See my screen shot of the 525 error. This is not isolated to just me. Another colleague of mine is getting this error too. 


  • 14.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:45
    Hi Chris and Heidi,

    While the issue has been resolved for most customers we have had some reports of customers that are still experiencing a slowdown in service. Our Operations team is actively looking into the issue as it appears to be tied to some larger underlying ISP network problem and we are trying to isolate how this is impacting those users still experiencing a slowdown. If you would like to view or subscribe to our status updates you can do so at our Status Page and I will also follow up here when we have an update to the issue. 


  • 15.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:54
    I was liking this because my page is hanging hard. But now I got the 524 error as well.
    Before I was able to rectify but switching browsers.. but not always. _


  • 16.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:57
    Refreshed and it came back after a few minutes. fyi


  • 17.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:48
    This problem continues and it impacts our Service Desk.


  • 18.  RE: Why is QB so slow today?

    Posted 05-16-2018 13:54
    The problem is still happening for me and 3 of my colleagues. The impact is VERY high for us as all our data is in the system and we need it to do our work. Please can this be prioritised?


  • 19.  RE: Why is QB so slow today?

    Posted 05-16-2018 14:01
    We are not even able to log in.  This is our main database for contacts and our entire company operates on this.Please let us know when this is updated.