Discussions

Expand all | Collapse all

The Jan 21st UI Update

Matthew Neil01-25-2018 20:42

Matthew Neil01-25-2018 20:43

Anna Kelley01-25-2018 21:08

  • 1.  The Jan 21st UI Update

     
    Posted 01-22-2018 14:31
    The Jan 21st UI Update is awful. Our company uses many forms that span without having to scroll horizontally. We now have a bunch of forms that are scrolled off the screen.

    Terrible. 

    Please give us the option to go back the the basic "blue". We did not ask for this update, nor did we want it.


  • 2.  RE: The Jan 21st UI Update

    Posted 01-22-2018 14:35
    Hey Sam,
    Thanks for letting us know about the issue with forms. One of our goals with this rebrand was to make sure the same amount of data was presented on screen. Is there a chance you could open a support case and provide some screenshots of these forms so we can investigate fixing the issue?
    Thanks,

    Sam Jones
    QuickBase Product Manager
     


  • 3.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:02
    I like the new look and feel.


  • 4.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:08
    Aw, thanks Jeff. Glad to hear it. We're confident once people are used to the change, they'll grow to love it.


  • 5.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:24
    @Sam - I think this minimizes the valid points raised in the community today over some technical issues (i.e. alignment and others), as well as the color issues (default white header, purple clashing with custom branding). This is supposed to be enterprise software, which by its very nature indicates customization. For client-facing applications, this doesn't look great. The rest, I can live with. I'll concede that yes, we'll get accustomed to some of the changes, but some of them seem to not have been made with the end-user in mind, and the huge variety of applications and their uses for your customers. For internal Quick Base and general branding, the purple is fine. But inside our password-protected accounts and applications, we should have the ability to customize, or at minimum, have the option to change to neutral colors like it was before. 

    You mentioned in another response that you got a large about of feedback that the UI looked outdated - but did people request that purple be the color splashed all over their applications as the resolution to that? Is there any discussion of changing this? If not, I'd like to know sooner rather than later so I can rebrand my applications.


  • 6.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:49
    The UI may have looked outdated, but not being user friendly went out with the 90's. maybe they should do more user testing before launch such a dramatic change. 


  • 7.  RE: The Jan 21st UI Update

     
    Posted 01-22-2018 19:52
    Would much rather have "old stable functionality" over "shiny and new" any day.


  • 8.  RE: The Jan 21st UI Update

    Posted 01-22-2018 15:47
    I'm right there with you. I now have multiple reports that are left scrolling, and it freezes cells to the left, so then when you scroll, it hides other cells. this is ridiculous. 




  • 9.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:45
    Hey Ana,
    Thanks for bringing up this issue. Can you open a support case and work with one of our reps to reproduce the issue?

    Sam Jones
    QuickBase Product Manager
     


  • 10.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:37
    will do!


  • 11.  RE: The Jan 21st UI Update

    Posted 01-24-2018 14:22
    Same issue, having to scroll now.  UI update not an improvement for users.


  • 12.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:24
    I hate this purple color - it looks terrible with my branded applications. Why can't it be a neutral color so that it doesn't look absolutely ridiculous? I have clients and partners who access my apps and it looks completely silly.


  • 13.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:42
    Hey Anna,
    We'll be updating the app bar to use a darker shade of your custom brand color. That update should push tonight.

    Sam Jones
    QuickBase Product Manager
     


  • 14.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:45
    Thank you for addressing. Very much appreciated. 


  • 15.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:46
    That seems like a great solution!


  • 16.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:26
    What's more important? Quick Base branding or my branding? 


  • 17.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:10
    I think you nailed it.  Apparently QB thinks our applications are theirs to play with.


  • 18.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:16
    I'm all about product enhancements and modern updates and have been pleased with many of them lately. However, the updates should have been increased control over simple things like color scheme, as opposed to a font and color that doesn't appeal to the masses. I am wondering if any user-testing was done on this before release?

    I feel for Sam as the Product Manager on this one but I do hope that they are able to take into consideration the vast number of use cases that we use QB for and try to not box us in with their branding.


  • 19.  RE: The Jan 21st UI Update

     
    Posted 01-22-2018 17:18
    Totally agreed Anna.


  • 20.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:25
    Totally agreed Anna!


  • 21.  RE: The Jan 21st UI Update



  • 22.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:00
    How do you do that? I tried to click on your link and it says I don't have access. I tried signing in with my QB login but that won't work.


  • 23.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:02
    My suggestion was reviewed by Sam Jones and merged with this similar one which already had more votes.  So you can vote for this one.
    https://quickbase.uservoice.com/forums/111823-quick-base-product-feedback/suggestions/33035989-brand...


  • 24.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:09
    @Anna, open a request with our support team. I can't see your email on here to troubleshoot your uservoice access.


    Sam Jones
    QuickBase Product Manager
     


  • 25.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:12
    @Sam my email is anna.kelley@drivingsales.com 


  • 26.  RE: The Jan 21st UI Update

    Silver
    Contributor
    Posted 01-22-2018 17:13
    I have done my vote there.


  • 27.  RE: The Jan 21st UI Update

    Silver
    Contributor
    Posted 01-22-2018 17:19
    It was also redirecting me to login.quickbase.com page.

    So, the best way to access the uservoice is the feedback option on the My Apps page. 

    ">https://d2r1vs3d9006ap.cloudfront.net/s3_images/1695244/RackMultipart20180122-88270-hqqj0p-image_inline.png?1516641478">

    Hope this works for all.

    Thanks,

    Gaurav


  • 28.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:21
    @Gaurav - thank you! This worked.


  • 29.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:47
    I don't mind the purple, but the font for the field names on forms has a shadow(?) or something that renders them more than a bit fuzzy.  Desktop, Chrome, old lady (55) needs to have stuff she can see.
     


  • 30.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:05
    Hey Beth, 
    Thanks for letting us know about this. I'm not seeing the fuzziness in your image that you're seeing though. Is there a chance you have your web browser zoomed? 

    Sam Jones
    QuickBase Product Manager
     


  • 31.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:11
    I think it depends on screen size and resolution when you see the blurriness. The font choice overall was just not good.


  • 32.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:25
    Probably a lot of players here, including screen size and resolution (I am on a 21" monitor), brightness, and maybe even type of monitor? Not zoomed; I hate zooming.
    I see it on other screens in the office as well.  And yes, I have tried it both with and without my "computer" glasses. 


  • 33.  RE: The Jan 21st UI Update

    Posted 01-24-2018 14:25
    blurry/shadowed fonts resulting from latest UI update.  Not caused by user settings - worked fine prior.


  • 34.  RE: The Jan 21st UI Update

    Top
    Contributor
    Posted 01-25-2018 20:36
    its the difference between Mac vs Windows.  On Windows based Chrome the font is hideous, but on Mac based Chrome its not bad.

    5 Bucks says the developer that made the font is working on a Mac.


  • 35.  RE: The Jan 21st UI Update

    Top
    Contributor
    Posted 01-25-2018 20:42
    Screen from a Mac


  • 36.  RE: The Jan 21st UI Update

    Top
    Contributor
    Posted 01-25-2018 20:43
    From Windows


  • 37.  RE: The Jan 21st UI Update

    Posted 01-25-2018 20:44
    Can you make them both the same size for comparison?


  • 38.  RE: The Jan 21st UI Update

    Top
    Contributor
    Posted 01-25-2018 20:50
    Windows.  It doesn't tell the story well because I'm using different monitors and different tools to capture the snapshot, so it doesn't help much.

    But the just of it is,  It wasn't this bad before the font change.




  • 39.  RE: The Jan 21st UI Update

    Top
    Contributor
    Posted 01-25-2018 20:54
    Hey I called that number and the person who answered said they were out of staples!


  • 40.  RE: The Jan 21st UI Update

    Posted 01-25-2018 20:54
    I'm betting you are correct about the developer only using/testing one instead of both. It might look clean on some monitors, browsers, and operating systems if you get the perfect combination of those three things, but generally, I think it look juvenile. The font, to me, feels as bad as Comic Sans. Though, Comic Sans might read cleaner than this current font they changed to with this update.


  • 41.  RE: The Jan 21st UI Update

    Posted 01-25-2018 21:07
    @Matt,
    Find me at Empower, I'll give you 5 bucks.

    Sam Jones
    QuickBase Product Manager
     


  • 42.  RE: The Jan 21st UI Update

    Posted 01-25-2018 21:08
    ^^^ HAHA!


  • 43.  RE: The Jan 21st UI Update

    Posted 02-01-2018 20:21
    @Beth,
    Are you still getting fuzzy fonts?

    Sam Jones
    QuickBase Product Manager
     


  • 44.  RE: The Jan 21st UI Update

    Posted 02-01-2018 21:33
    I would like to convince myself that I am not seeing fuzzy fonts, but I am. Alas.
    Here are a couple more pieces of info.
    1) The bold is f-a-r worse than the non-bold
    2) The font seems squished together - though when I inspect the code (such a nerd) I see it's actually already spread out a wee bit
    3) It is all complicated by some jarring baseline alignment anomalies, as in the baselines don't align (second screenshot, below)
    Here's a screenshot after I changed two parts of it to Arial in the code inspector. It is ever ever so much easier to read!
    ">https://d2r1vs3d9006ap.cloudfront.net/s3_images/1699154/RackMultipart20180201-70827-1mszz1a-arial_qb_inline.JPG?1517520594">

    And here's the alignment screenshot (Gibson font...). The baseline of the field name is down several pixels from the baseline of the info in the field. And in the case of a checkbox, the field name is even lower.   
    On the last line, the first box is a multi-select, so it is forcing the others to be at least two lines tall, and then it is aligning the button on the right with, well, I don't know what. 


  • 45.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:49
    Also rich text field entry still will expand across the page rather than honoring the field entry width property. This is supposed to be 45 characters. . . (mentioned this before; looks like it is still an issue)
      (


  • 46.  RE: The Jan 21st UI Update

    Posted 01-22-2018 16:57
    Same here.  Needing to side scroll, conflict with a custom header (hiding favorites links).  I advised them to use page zooming in Chrome, but I expect more problems to pour in, and even more people to be frustrated.

    Breaking the UI for production applications is a ridiculous move.


  • 47.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:06
    Hey Martin, 
    I'm so sorry you are having issues with you custom header. If you open a support case, one of our reps can help resolve the issue. 


    Sam Jones
    QuickBase Product Manager
     


  • 48.  RE: The Jan 21st UI Update

    Posted 01-22-2018 18:03
    Ticket filed on the white text links against white (custom) header conflict.


  • 49.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:43
    @Martin That'll be fixed after tonight.

    Sam Jones
    QuickBase Product Manager
     


  • 50.  RE: The Jan 21st UI Update

     
    Posted 01-22-2018 17:11
    Love all functionality improvements over the past year but this one.....face palm.

    1. This is not a start-up app where things like the above issues should happen.  This is the enterprise league.
    2. give the user the option for the color.  We don't really care about QB branding, we want our own.
    3. Why do this?  I don't see any significant user improvements to warrant a dramatic change like this
    4. Still not responsive!  I can see making a major UI change like this if there are benefits, like being mobile friendly or responsive.  but still not responsive website like the rest of the world's applications.  Why is there such a lack of focus on mobile friendly and/or responsive?  The world is going mobile, have you not seen Apple's "what's a computer ad"?  This was even one of the major talking points in the Empower17 keynote talk by the futurist.  

    Elon is going to be on Mars before QB makes a mobile version that is usable.  


  • 51.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:48
    Hey GH,
    Completely agreed with you about the Mobile. Feel free to share your feedback here:
    https://quickbase.uservoice.com/forums/111823-quick-base-product-feedback/suggestions/5776189-native...

    We're making a change tonight to alter the color of the app tab bar to be a darker shade of your chosen custom brand color. 


    Sam Jones
    QuickBase Product Manager
     


  • 52.  RE: The Jan 21st UI Update

    Posted 01-22-2018 17:58

    the color scheme isn't user friendly, is there a way to customize the color scheme?

    The new fonts make it so we had to change the dashboard, and now it is too big, is there a way to change that?

    Every user in my company has asked how they can change back to the old version because they are having problems using the new UI, is this possible?





  • 53.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:49
    Hey John,
    What sort of problems? Is the amount of data showing on your dashboards changed? 

    Sam Jones
    QuickBase Product Manager
     


  • 54.  RE: The Jan 21st UI Update

    Posted 01-22-2018 19:54
    yes, because the font, spacing, and size of the text is changed to a size that doesn't work (at least not on a PC). Then again the mobile app has never been user friendly, so this change aligns with the lack of usability. 
     


  • 55.  RE: The Jan 21st UI Update

    Posted 01-23-2018 22:50
    Thanks for your feedback. 
    To see the fixes that we are making to address issues with the updated UI identified here, check out these product patch notices:
    http://service.quickbase.com/#!/incident/123004 - within the hour
    http://service.quickbase.com/#!/incident/122984 - done
    http://service.quickbase.com/#!/incident/122960 - done


  • 56.  RE: The Jan 21st UI Update

    Posted 01-24-2018 14:32
    So, on the vertically centered cells in reports business. . .  It is still not clean in Grid Edit mode.
    Column header row is vertically centered; some types of cells in data rows are centered and some aren't.
     


  • 57.  RE: The Jan 21st UI Update

    Posted 01-25-2018 17:52

    Two questions for all:

    1. Do you have enough contrast on the tablebar so you know what table you are on?  For us it is hard to see on many monitors. It's all white.  Before there was much more distinction. (See Actions table below)

    2. Do you miss not having the icon at the left. (See red circles below) 



    I will add these to user feedback, but just wondering what everyone else thinks.  I submitted a ticket and both issues came back as "working as designed".



  • 58.  RE: The Jan 21st UI Update

    Posted 01-25-2018 17:56
    In agree that there is almost no contrast on the table bar  and there seems to be space to have the icon there and that would also help the user.

    I think I'm more concerned about the lack of contrast on the table bar.


  • 59.  RE: The Jan 21st UI Update

    Posted 01-25-2018 20:49
    Does anyone know if they are going to do away with the purple Home/Users/ New table icons in our branded apps? Is that in the ongoing discussion?




  • 60.  RE: The Jan 21st UI Update

    Posted 01-25-2018 20:58
    Anna,
    :)  There has been passionate discussion in fact.

    Just https://community.quickbase.com/quickbase/topics/january-2018-release-notes">https://community.quickbase.com/quickbase/topics/january-2018-release-notes">https://community.quickbase.com/quickbase/topics/january-2018-release-notes

    Buried on that thread is this which tells you how to set you own custom colour.  When you choose a colour, the application tab colours will be a few shades darker.


    Home
    Settings
    App management
    Branding
    Customize app header & footer

    and then 

    Left Element

     and then use the chain link icon to specify a web address.

    For the logo, in the box for the words, you can specify an image

    https://mycompany.quickbase.com/up/xxxxxx/g/rb/eh/va/RCR%20Logo%20quarter%20size.png

    if you store the image in a table in your app or an app that all you users have access to and then click on the file attachment to view it you can use that U






    I have the link to the corporate site working. I'm sorry to ask a follow up question but how do I build the URL to point to the image I have stored in a QuickBase table


    Just click the image on the file attachment and it if it is a png type will pop up in the browser.  Then just copy and paste that URL that you see,  into the box to the left of the links in that Branding setup screen.


  • 61.  RE: The Jan 21st UI Update

    Posted 01-25-2018 20:58
    Oh, that was how to set the top elements and links but Branding section there lets you choose a colour.


  • 62.  RE: The Jan 21st UI Update

    Posted 01-25-2018 21:07
    My app bar is fine now, and I switched to white logos so that I could use the company's dark color to make the app bar white text readable. (I still think this needs some work though - the default text is white, so you have to choose a dark header color in order to make it readable...that doesn't seem like a good end all be all solution for those who want a light header, but I've made do.)

    My concern is the table bar - the purple Home/Users/New Table icon. You're saying I have control to fix those colors? I don't see where I have the ability to adjust that on my own?


  • 63.  RE: The Jan 21st UI Update

    Posted 01-25-2018 21:21
    Clearly you are a troglodyte do not realize that Purple is the colour of the year. :)

    https://www.pantone.com/press-release-pantone-unveils-color-of-the-year-2018-pantone-18-3838-ultra-v...


      https://community.quickbase.com/quickbase/topics/i-do-not-want-purple-anywhere-on-my-apps

    No, the Home and Users icons will be light purple for now.  There is a lot of interest in making more dashboard elements customizable.  Earlier this week you had to be all purple, so considering where we came from, that's is not much purple now.  You are not alone.


  • 64.  RE: The Jan 21st UI Update