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BarbaraAlvarez1's avatar
BarbaraAlvarez1
Qrew Member
2 years ago

Exact Form not rendering. Only a blink!

I've created a form using exact forms and when click I on the generated print URL I can see the form,  for a split second, open in a new tab then the page goes white/blank.   I've sent to my internal support and it opened fine for them in Chrome.  I tried Chrome and Edge.  Cleared my cache, and rebooted.  Nothing seems to fix it.   Has this happened to anyone else?  Seems like a browser issue since it opened fine for Support, but I can't resolve. 

Thank you for any suggestions.

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Barbara Alvarez
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Wizards and add-ons

3 Replies

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  • KeithJusas's avatar
    KeithJusas
    Qrew Captain
    2 years ago
    Hi Barbara, usually this happens when your app requires application tokens because Exact Forms doesn't like when that switch is turned on.  However it doesn't make sense that only you see this experience and others can see the output Exact Form.

    Does your application have the "Require Application Tokens" setting checked?



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    Keith Jusas
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    • BarbaraAlvarez1's avatar
      BarbaraAlvarez1
      Qrew Member
      2 years ago
      Yes!  once I uncheck that box it worked for me.   Can't explain why it worked for others.  They were in the support team so perhaps they had 'special' access.  Thank you.

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      Barbara Alvarez
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      • KeithJusas's avatar
        KeithJusas
        Qrew Captain
        2 years ago
        Hi Barbara
         please note by unchecking that property you are reducing the security of your application.  Application tokens are one layer of security that Quickbase provides so make sure you are certain that you want to keep that setting off

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        Keith Jusas
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