Notifications for errors

Question

I have a daily automation that I would like to get a notification if it encounters an error. I do not see that option anywhere in the Automation configuration. Is that possible elsewhere?

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Chris Sipes
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markshnier__you · Answer

In my experience the Automation Owner receives the Notification.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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chrissipes · Answer

That would be great.&nbsp; How do I make that happen?&nbsp; I created the app and wrote the automation.&nbsp; It failed and I did not get a notification.&nbsp; I only knew about the failure when I went in to check it and it indicated "1" in the error column.&nbsp; I don't want to have to manually check every day so how do I tell it I want to be notified on error?------------------------------Chris Sipes------------------------------

evanmartinez · Answer

Hi Chris,What was the error that you received when your automation failed?------------------------------Evan MartinezCommunity Marketing ManagerQuick Base------------------------------

chrissipes · Answer

When I went in to check on the automations for the app, I saw the Automations list that said: Run count last 7 days: 7Error count last 7 day: 1There are no more errors at this point because I fixed the issue, but I was trying to figure out how to get notified if an error ever occurs.------------------------------Chris Sipes------------------------------

evanmartinez · Answer

Hi Chris,In general Automations owners do get error messages when an automation fails to complete and an error occurs. Since this is a system message sent out automatically it can at times get caught in people's spam filters or email clients like Mimecast and not end up in the same place as the mail they usually get from QB. If you check in with the Care team they can also look into the specific error and confirm if an email was sent, there are a few edge cases where specific automation errors don't send notifications, usually tied closely to authentication errors or downtimes.------------------------------Evan MartinezCommunity Marketing ManagerQuick Base------------------------------

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