Forum Discussion
EvanMartinez
7 years agoModerator
Hi Catalina,
Mark is correct that you would want to reach out to the Care Team via a support case, which you can do directly with the link here. This does happen occasionally with users who register for a user account before they register for a trial. Then when they go to open a trial they end up with a user who is already registered and get in a bit of a loop. In that instance if you get in touch with the Care Team they can help you restart the registration flow for a new trial first before registering a user. We would love to help you get set up for a trial to see what Quick Base has to offer.
Mark is correct that you would want to reach out to the Care Team via a support case, which you can do directly with the link here. This does happen occasionally with users who register for a user account before they register for a trial. Then when they go to open a trial they end up with a user who is already registered and get in a bit of a loop. In that instance if you get in touch with the Care Team they can help you restart the registration flow for a new trial first before registering a user. We would love to help you get set up for a trial to see what Quick Base has to offer.