ContributionsMost RecentMost LikesSolutionsRe: Notification emails going out even when nothing to reportQuickbase customer support helped us out and it turned out to be simply of matter of needing to delete the notification and set it up again. Otherwise, we were all good. Thanks. ------------------------------ Michelle Woolley ------------------------------ Re: Notification emails going out even when nothing to reportHi Evan, We have that type of filter currently set up (see below snip) but this is the first time we have tried to do this. And some people without records correctly did not get the report (I know of at least two). The people with records correctly got the report. Some of the people that got the report that should not have are people that are not set up with a card number at all and have nothing to do with the table. Some of the people that got the report that should not have are people that are set up in the table and have had past records but do not currently have any missing receipts. What type of user field do you usually use? ------------------------------ Michelle Woolley ------------------------------ Re: Notification emails going out even when nothing to reportHi Evan, Can you give me an example of how you would set up one subscription that will only send an email if the person that the email is going to has records? The current subscription we have is set up to go to all QB users to try to catch everyone, but some of the QB users don't have anything to do with this QB table (i.e. they don't have a company credit card) so filtering based on a field in the report is tricky. That is one of the problems with how we set it up currently because some of the people are not identified in the table at all and they got the notification because they did not get filtered out. ------------------------------ Michelle Woolley ------------------------------ Re: Notification emails going out even when nothing to reportHi Evan, Thanks for your response. The report is set up to go to all QB users and then the filters are trying to make sure that if there is nothing to report, no email goes out. But some people that do not have any records and should not have any records are getting an email about missing receipts. There is nothing showing in the records section of the notification, which is correct, but they shouldn't get the email at all. We are trying to use the QB user id (since all the people involved are users) as a filter but I think the field we are using for the QB user id has some issues. I am hoping there is a better way to exclude people who do not have anything to report and should not have anything to report from the email notifications without setting up a separate report for each person. ------------------------------ Michelle Woolley ------------------------------ Notification emails going out even when nothing to reportWe set up a report to send out a list of missing receipts from an app that has all the credit card transactions in it. The box to send out the report even if there is nothing on the report is not checked and one of the filters is that the Quickbase user ID is the current user, which was supposed to make it so that the report showed as blank for that user if they did not have any missing receipts and therefore no notification would be sent. However, people without any missing receipts are still getting a notification email which is causing a lot of confusion. If anyone knows of a way to prevent this, it would be much appreciated. ------------------------------ Michelle Woolley ------------------------------