ContributionsMost RecentMost LikesSolutionsRe: Everyone on the internetThanks, issue resolved.Re: Everyone on the internetI see, and then it is a simple as sending the link of the home page of the application, right?Re: Everyone on the internetThanks for the prompt reply, I have that checked (Allow Public Apps) but I still cannot see this role, is it an option within the app?Everyone on the internetI am unable to see the role (Everyone on the Internet) as part of the available role, I searched and I can see that the administrator needs to activate this role. As an administrator, where can I find this? Thank you,Re: Time of day"" reportPerfect, thanks a bunch for the help!Re: Time of day"" reportI have some (~22 records) as the application is still freshly created, so I can either rework it or test with a conversion.Re: Time of day"" reportGot it, now my question that I will have to change the type to a numerical value, right?Re: Time of day"" reportTime Of DayRe: Time of day"" reportThanks for the prompt reply. I see, AHT is indeed a duration that is being measured for each analyst on each day. If a call lasted 10 minutes, then it is entered as 00:10:00 (24 hours format) and the format shows only the minutes 00:10. When you say "the chart is not allowing you to measure the time of day" you mean show it? as I am not trying to apply formulas...etc Regards,Re: Time of day"" reportHello, We have analysts that take calls on daily basis (Date field), we measure the Average Handle Time (Time of day) and the number of tickets closed by the analyst. I am looking for a graph to show the number of tickets closed (or calls received) as bars, the AHT as a line for the daily interactions (the X axis). I've tried to accomplish this, but seems certain field types disappear for the field drop down when I want to plot them (Time of day). Thank you,