ContributionsMost RecentMost LikesSolutionsServiceNow Pipeline Channel Bug? Does anyone have issue getting Boolean field value from ServiceNow table through SN Channel? The Boolean value retrieved from SN into QB is always "True" and it is not easy to have QB Support to confirm this behavior. HMC ------------------------------ Hing Chan ------------------------------ Re: Email notifications stopped working FYI from Kirk Trachy Root Cause: A configuration error prevented about 10% of customer e-mails from being routed to our e-mail service provider. We had already automated the implementation of that particular configuration to avoid issues like this but some legacy mis-configuration existed that we had missed. That mis-configuration has been corrected. We will also be implementing improved monitoring, both to detect this specific case and to refine the monitoring and alerting we have in place to detect when anomalous e-mail volumeoccurs, either too much or too little. Re: Email notifications stopped workingI did put in a support ticket when our users noticed the email problem last Saturday. We have mission critical processes that run 24/7 and we rely heavily on QB for our communications. Submitting a supporting ticket was more of a formality and CYA I guessed since there is no weekend support from QB and no one was monitoring QB technical problems. We had to resort to find QB CTO in LinkedIn to escalate the problem. Email notifications stopped workingEmail notifications stopped working after QB switch data center last night. Does anyone has the same problem? Re: The Favorite Button isn't workingThe workaround is to click the favorite star (black star) at the top and click �Recently visited in this app�. Find your report and click the star next to the report to make it the favorite.Re: The Favorite Button isn't workingOurs would be the latter. We see the favorite icon and link. It's just not functioning when trying to add report to Favorite.Re: The Favorite Button isn't workingThank you, my company branding has no place for purple.Re: The Favorite Button isn't workingTried the "Favorite" functionality in Chrome and MS Edge. Same problem in both browsers.Re: The Favorite Button isn't workingOne of my user just reported the same problem. Really? Change the header color?