ContributionsMost RecentMost LikesSolutionsQuickbase Email IP Address Range Migration The sending IP address ranges for Quickbase notification emails will be rotating from the IPs currently in use, to a new set of IP address ranges. This is being done in order to enhance security and resiliency as well as to improve sending IP reputation management services. These changes should increase deliverability of notification emails from Quickbase. Quickbase keeps an up-to-date Sender Policy Framework (SPF) record for all email servers used to send email from our platform. If you use SPF, you can adhere to your organization's spam filtering policy without having to allowlist the IP addresses of approved senders. Important:SPF is our recommended and supported method for spam filtering. Since the IP address ranges of email servers can change without notice, customers should NOT allowlist IP addresses as a first step in allowing Quickbase emails to be received. See http://en.wikipedia.org/wiki/Sender_Policy_Framework for more information on SPF. If your organization does allowlist email IP addresses, you should plan to implement SPF as soon as possible. Please see further details on IP allowlisting and Quickbase Email Deliverability Solutions for Spam Filtering in the article linked here. If you DO choose to allowlist IP addresses, here is the CURRENT range used by the Quickbase Platform: 34.210.10.78 34.223.212.232 35.161.173.10 35.167.233.208 52.33.95.249 52.34.152.245 52.39.32.84 The following is the NEW IP address range that Quickbase will be using effective immediately: 156.70.3.202 156.70.3.203 156.70.3.204 156.70.3.205 156.70.3.206 156.70.3.207 156.70.3.208 Quickbase will be using both the CURRENT and NEW IP address ranges until June 22nd, 2020. After June 22nd, we will no longer use the CURRENT IP address range and those IP addresses can be removed from your allowlist. If you have any questions regarding the information above, please do not hesitate to reach out to our Quickbase Care Team by opening a support case. Quick Base Ending Support for Non-TLS (Unencrypted) Requests Quick Base is focused on continually helping our customers improve their security by using the safest security protocols and aligning with industry best practices for data security and integrity. To that end, on Wednesday, March 20, 2019 at 1:00 PM Eastern US Time, Quick Base will end support for non-TLS (unencrypted) requests on the Quick Base platform. Non-TLS requests, also referred to as non-SSL requests, are requests that begin with http:// instead of https://. These requests are unencrypted and could be viewed by hackers or criminals. Going forward, Quick Base will only support encrypted requests using TLS v1.2 and v1.3. You can read more about TLS below. Presently, non-TLS requests make up .004% (point zero zero four percent) of requests to the platform. For the very small number of customers impacted by this change, we will contact your respective account administrator directly via e-mail during the first half of January, 2019 with a list of the applications receiving the non-TLS requests. The general feedback to customers using non-TLS requests is to change those requests to use TLS (use https:// instead of http://). If the TLS (https) requests do not work, the potential problems are likely to be resolved using the same information we provided to customers for the retirement of TLS 1.0/1.1 (https://community.quickbase.com/quickbase/topics/quick-base-disabling-tls-1-0-and-1-1), i.e., upgrade the operating system or software framework of the computer from which the failing TLS requests are being generated. What is TLS? TLS, short for Transport Layer Security, is a method for keeping your data secure online. You might also see this called SSL, which is an older term for the same type of technology. Without TLS, it's possible for hackers or criminals to see your online activity. That's why TLS has become the security standard online, used by online banks, email services, and of course Quick Base! You can tell a web site is using TLS if it has a lock icon next to the address: TLS keeps your data safe in two ways. First, it encrypts your data so only the website you are interacting with can access it and other parties cannot. TLS also protects you if a web page claims to be created by a certain company, but it was really built by someone else. TLS detects this and shows a red or crossed-out lock icon next to the web address Quick Base is a trusted platform which uses TLS to ensure your confidential data remains secure and private.