Assign a new admin

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
I'm leaving the company and need to assign my admin credentials to another user. Is there an easy way of doing this?
Photo of Ringoparr


  • 854 Points 500 badge 2x thumb
  • unconcerned

Posted 2 years ago

  • 0
  • 1
Photo of Michael Barrow

Michael Barrow

  • 2,216 Points 2k badge 2x thumb
Click the drop-down next to your name on the top right and select "Manage Billing Account".

Under the Summary tab, update the Billing Contact Email Address to your successor's.

Then go to the Permissions tab and make sure your successor can Create Applications and has "Full Management" under Manage Account.

Then click on the Apps tab and look at the Manager column to see which apps you manage.

Click on each of these Apps one-by-one that you want to pass to your successor.

Once in each app, you'll see the following near the top left:
Click on the hyperlinked word "Change".

Enter the email address of your successor here.
Repeat for any other apps where you are listed.

As a final check, go into Users for each App and make sure your successor is in the Administrator (or equivalent) role that you have been in.