Attachment field issue

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  • Updated 4 years ago
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Hi Team,

I have a issue in a attachment field. Below are the details:

Lets say i have 2 fields:


1) Approval - Approve/ Decline - (Multiple choice)


2) Attachment - (file attachment).

The Attachment field becomes mandatory when the Approval field is equal to Approved. I have set a rule and it was working fine since 1 year. From today i am facing a issue.

Now i clicked on Approve and so Attachment field become mandatory. I have uploaded a file, and now it is not letting me save. It throws an error saying Attachment field is required. (Even though there is a file i get this error).

I have attached the screenshot for reference.


Need help, Thanks in Advance.



Thanks,

Dilip

dilip_k@intuit.com

HR Tech-Ops


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Dilip

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Posted 4 years ago

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I don't have time to test this right now, but can you try making a formula text field of the file attachment filed, and then do a form rule to
When the record is saved

and [Approved] equals "Approved"
and Text field name of the file attachment field is blank
Abort the save with message Approved  records require file attachment.

L:et me know if that works.
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Jack, Champion

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I too have experienced an issue with required fields and attachments this morning, I found that by taking off the requirement under field settings and forcing the requirement through the form this resolved my issue.
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Brendan

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UPDATE -- 2:18 pm EST, 8/10/2015 

This issue has been fixed.  At this time you should no longer be running into this problem.  You may need to clear your cache/cookies if the issue remains.  

Thanks again for your continued patience as we looked into this!

-----------------------------------------------------------------------------------------------

Hi All,

This is in fact a Bug introduced from yesterday's release:

QBE010155: Required File Attachment Fields not working correctly

My sincere apologies for any inconvenience this may cause you.  Currently the only workaround is to not make the File Attachment field required.

We are aware of the issue and working on a fix as soon as possible today.  Once a fix has been deployed I will be sure to follow up.

Thanks!

Brendan