Can I only receive Work Item notifications from users other than myself? Do not like get "New Work Item" notifications for something I created--I know I created it! :-)

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  • Updated 6 years ago
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Rory

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Posted 6 years ago

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KenFirch

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In the notification setup there's a Notify Whom and  Notify When section where you should be able to do what you are asking.  But without knowing which user fields you have to deal with in your app, especially the "something I created" one, it's going to be difficult to offer you much help.  Tell us more...
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Rory

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I understand everyone's set-up is a little different so I apologize for my vagueness. Best I can explain is this: when I create a New Work Item with my name in the Consultant field, I receive a notification in my email. For our "Notification #1" settings, it is set to Notify the user listed in the field. If tech "A" makes the work item then tech "A" receives an email notifications. If tech "A" creates a work item for tech "B", only tech "B" receives the notification--and that is how we want it to be. Basically, when a consultant makes a work item for themselves the consultant doesn't want to receive a notification. Is there a way to do the notification with something like an "except"? In other words, set the notification up the way it is with an exception for the current user. I don't see that option available in the notification settings.
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Mark_Shnier

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I would add an extra extra condition on the Notification that says ....

... and when after the record is saved,
[last modified by] is not equal to the value in the field [My Assigned to Tech userid field]
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Rory

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Excellent! That fixed it. Thanks for your help Mark!