Email Notifications Notify Whom

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  • Updated 4 weeks ago
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Is there a way for the Notify Whom in the email notification settings to send out by

1. Email + User listed in the field;
2. User listed in the field 1 + User listed in the field 2?

eg. abc@xyz.com and [contact person]
eg. [contact manager] and [contact employee]
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Ann

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Posted 2 years ago

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I find at times its just as easy to copy a notification or reminder etc and add different contact emails. Then rename them notification1forjohn notification1forjane  etc.

If you get what I mean?
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QuickBaseCoach App Dev./Training, Champion

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In the notify who box you can carefully type field name(s) in [square brackets], in addition to hard coded email addresses.  

I just list them vertically.  
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Quincy Adam

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If I try typing [Email] under "Notify Whom: A specific list of email addresses...", and Save, I get an error that it's not recognized as a user. Is there another way of notifying someone from a field and another specified address?
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No problem, just rebuild your Notification (re-build, not COPY) and make it type - OPEN at the very top.

There is a slight chance that your Realm is not set to allow Open Notifications as a security precaution. if that is the case and you get blocked put in a support ticket and they will open you up to "Open" type  Notifications.
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Quincy Adam

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Hello: I am re-building like:

QB give me this error:
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Quincy Adam

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Also, to clarify, I want the email to go to a non-registered email address + another address. It will achieve going to the non-registered email address if I choose "The email address listed in the field: Email", but I need to add 1 more address.
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While not such an informative error message, I think you are here:

There is a HIGH chance that your Realm is not set to allow Open Notifications as a security precaution. If that is the case and you get blocked put in a support ticket and they will open you up to "Open" type  Notifications.
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Quincy Adam

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Aha! I was seeing the open permission type in the above screenshot, so I assumed that wasn't the issue. I'll reach out to support. Thanks!
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QuickBaseCoach App Dev./Training, Champion

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I can't explain your second comment unless the field [Email] is not a type email. but check with support as a next step to make sure your Realm is not blocked.  They tend to default all new accounts to blocking external emails.
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Lemme know the outcome.  I think they have security part working as intended, but the user interface and messaging when blocked is confusing.
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Quincy Adam

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The [Email] field is an email type. If I were to switch Notify Whom to "The mail address listed in the field: Email" it works fine with the exception of adding an additional email address. When I try adding the field in "A specific list of email addresses..." it gives me the error. I reached out to support to ask if they can allow Open Notifications and linked to this thread. If they figure it out, I'll let you know. Thanks!
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Ryan

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how do i change the "to whom" field? I cannot seem to change this field to send it to one of my users, i can send to myself.