Email Support Plan Charge

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I have a client who I am doing a flat quarterly fee for email support and one visit, which has worked out well because it saves me driving time, etc.  However another new business owner client who has inquired about the same thing, has been emailing me quite frequently since they have QBO and I haven not quoted them a price yet.

Does any other members of the group have a similar plan they offer?  I am working towards flat-rate pricing for the majority of my clients, but I am not sure how an email support plan could potentially work.  Thanks in advance for your thoughts.
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Dwayne

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Posted 2 years ago

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QuickBaseCoach App Dev./Training, Champion

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This is a forum for QuickBase user to user self help.  It sounds like you will want to locate the similar forum for QuickBooks