I have been using quickbase from the beginning and have been happy with the improvments over the years.......until now........seems as though the USER FRIENDLY COMMITMENT HAS BEEN REPLACED BY A DEVELOPER COMMITMENT.......SAD...

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Matt

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Posted 6 years ago

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Mark_Shnier

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i don't understand what you are saying.  Is this a rant against the new UX?  What do you mean by "replaced by a developer commitment".  Were you previously getting free support for development type "how to" questions form Intuit and now they are directing you to 3rd party developers?  Just trying to guess at what you mean.
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Matt

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Q-Base BRAND  has always been simple....simple....simple....THIS IS NOT A RANT....I am the president and owner of a 30 person company who has been a loyal customer of quickbase for 6-7+ years.... my employees are not technical in nature and having to learn a new system in this economy is very stressful and challenging especially when compared to what the have been doing. Tthe new format is BUSY AND OVERWHELMING.....while many of the features are the same ...the simple initial view is INTIMIDATING FOR NON TECHNICAL FOLKS. As a user and "simple non  technical programmer" i dont see how this is an improvment........this is a legitimate observation of a product that i have been using to build the infrastructure of my business...an infrastructure that now seems to be at risk given the arduous nature of this new format. I ALSO DONT THINK THAT A FEW MONTHS IS SUFFICIEINT LEAD TIME TO CONVERT PEOPLE OVER ........THE BURDEN YOU PUT ON YOUR SMALL BIZINESS CUSTOMERS CLEARLY CARRIES NO WEIGHT IN THE DECISON PROCESS. Where is the USER FRIENDLY in that?  If an individual has an initial reaction to the new format that suggests complexity and it overwhelms them out of the gate....then you have llost them....plain and simple.....you have got stuff everywhere....and it creates a VERY CONFUSING INITIAL REACTION..... Qbase brand was about simple this new
 format to me suggests a change in your demographic.........that is my point!.......my old view Qbase=simple.....my new view Qbase=??????
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QuickBaseCoach App Dev./Training, Champion

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Speaking as an independent developer, i have found that when my user base has been taken though a Powerpoint presentation of the new features and having the benefit of me reviewing the apps to set up the best Table Home pages possible, and appropriate icons, they feel that the new UI is much better.  Feel free to contact my via my profile links and I would be happy to talk to you off line at no charge.  

My users love the Table Home page searches, collapsible form sections, tabs that remember yesterdays opens apps, Organizing reports into groups and the concept of searching for reports and recent reports, Save and Edit button sticky at the top of the page, ease of self subscribing to reports.  I would be happy to provide you with my short Powerpoint presentation and have a look at where you users are getting frustrated.  (I assume that by now they have found the "More" button").  I for one am thrilled that Intuit has shown commitment to the product by hiring a ton of staff and revamping the product from its look that has been substantially unchanged since its inception in 2001.  When you put your faith in the cloud you want to know that whoever owns the cloud won't just pack up their marbles and go home, or just milk the product and not improve it.  Intuit is committed to QuickBase and the cloud based services "space"  and see it as as a growth opportunity.