iOS login frequency, and forcing interface to remain in Mobile mode?

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I have created a very small app that will only be used on iPhones (currently mobile Safari).  The mobile interface is working well for this, but I have two annoyances...

1) Even after checking the 'keep me signed in' box at login, I am being forced to re-login far too frequently...in many cases within an hour.

2) Every few times I login, the interface spontaneously switches back to 'full site' mode, and I have to once again click the 'mobile' button in the toolbar.

Does anyone know why either of these things are happening, and if there are remedies?

Thanks in advance.

JW-
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Josh Weeman

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Posted 1 year ago

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Josh Weeman

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Have been communicating with QB support on this.  Turns out there is a bug report on file (QBE012007) for the constant forced re-login issue on mobile.  No ETA on the fix, but I'm glad it's being addressed.

As far as my app not obeying the setting of Mobile as default view, this was fixed by me clearing the cache for Mobile Safari on my iOS device.   I am now getting the mobile view 100% of the time after logging in on iOS, even as an administrator.