iPhone partial or no pages

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  • Updated 4 years ago
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I have a few iphone users who are having trouble with Quickbase mobile.  Problems include pages not loading at all or partially loading.  None of our android users have experienced any issues.  There is some thought that it may be related to an iphone update.  Generally, clearing the cache and completely powering down the phone and restarting will allow it work for a short time but the problem quickly returns.  Is anyone else experiencing similar issues and/or can recommend a solution?

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Greg

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Posted 4 years ago

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Brendan

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Hi Greg,

The issues you've run into are due to Apple's recent iOS update.  We've filed a Bug on our end that we're hoping to get into our October 25th release to fix the problem.

QBE010279: Scrolling and menu issues in iOS9
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Greg

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Thank you for confirming the issue!  It has become a huge problem as we have sales out in the field and warehouse personnel that rely on accessing QuickBase through iPhones.  We would appreciate a resolution as quickly as possible.  Preferably at the next release on the 25th.
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Brendan

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Hi Greg,  

This issue was addressed in this morning's QuickBase release.  Please let me know if you're still running into any issues.

Thanks!
Brendan