I love Quickbase and it does great things for my sales operation. But I am hesitant about using it as CRM. My main issues are:
Email is not handled natively. I know there are tools to do this by others, but email is central to CRM and having a hand-made QB system seems a waste of time and high risk for problems. At least new billing model doesn't make server space expensive for this.
I'd have about 30 users for email. My other option would be to use a CRM cloud program (probably as SugarCRM derivative) and use API tool to link to QB.
Any comments, suggestions, opinions to help me?