Make Read Only Form Rule not Sticking to Conditional Drop Down Field on Form

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I have a field Lead Source 2 which is a look up field that is part of a conditional drop down. When I Set a Form Rule When the Account is saved and Lead Source 2 is not equal to Blank, Make read only Lead Source 2. 

This is not working. It works fine when I Test it on a Regular text field. Can someone help me with this ? 

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Akash

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Posted 4 years ago

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I am surprised that you were saying that it works fine on a text field. The way I understand form rules the concept of make read only When the record is saved does not make sense. You need to set up a condition based on other conditions being true in order to cause a field to become read only.  In other words rebuild your form rule but not based on "when the record is saved"
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Akash

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Hi Mark, thanks for reaching out. Yeah that's how i have it set up. this is the rule right now : When Lead Source 2 is not equal to «blank», make read-only Lead Source 2, and make read-only Sub Lead Source . It wont work. I think its because these fields are a part of Conditional Drop Downs.
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.. not sure what to suggest ...
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Jeff

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Hi Akash,

It sounds like this is something that would require a little digging into. I would suggest submitting a support case so we can take a closer look.

Thanks,

Jeff
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Ringoparr

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I'm experiencing this same issue today.  A rule that makes a drop down box "Read Only" doesn't seem to work no matter which way I create the rule. 
if lead source 2 is a text field that is a reference proxy for something like 'related lead source 2', you would need to use the actual reference field in your rule, not the proxy. just a thought.