My rule - When the user is in Role B, and customer field is equal to "n/a" make customer field read only. Why is field then read only for admin?

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I have a rule that says.  When the user is in the Role of Scheduler, and customer field is equal to "n/a" make the customer field read only.   Why, when I am in Admin role, is that field read only when I'm not in the scheduler role?


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Johnny QuickBase

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Posted 4 years ago

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Johnny QuickBase

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Also I have a 2nd role. Managers and the field is not read only when in that role.  Which is how it is supposed to work.
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David_In_Tucson

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Hello John,

I would want to go detail-by-detail to compare the one that works as you want with the one that does not.  (I expect you have done this, sometimes showing something strange to someone and explaining it helps me see more / different details.)

In a quick look, it seems that a rule similar to:

When multiple conditions are true
the user is in the role B
Customer = N/A

Then
Make read-only Customer




I trust this is useful.

- David