I want to receive a notification only when the field Contact Status changes from "Call Center" to anything else, not any other status changes. So I don't care if it goes from New Lead to Prospect or Prospect to Dead Lead, just Call Center to Prospect, New Lead, Dead Lead or any other value in the multiple choice field. It looks like the notification options only lets you choose a notification based on the value after the change, not before. I'm sure there is a simple formula field i could create to trigger it, but I am not the best at those. Appreciate any help or input.