Our bank account changed and when someone put in the new card you charged us for 20 users and we only have 9. Please credit our account

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We need  to have this credit issued and make sure that next month's billing is correct as well.

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Michelle

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Posted 4 years ago

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QuickBasePros_IDS, Champion

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Generally the QuickBase plans charge for a minimum-number of Users (3 plan levels).  The minimum Number of users on the Premier Plan is 20 Users, whether you have 1 or 20.  Submit a support ticket to contact Intuit if you have questions about your plans and pricing.