Predefined drop down list will not accept input on mobile

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  • Updated 3 years ago
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Created a simple Quickbase to track installs of items in different rooms.  I have a predefined drop down list with 4 options.  Drop down works fine in desktop mode but any time I access it via the mobile site (Android 6.0.1 with Chrome and Opera browsers) the drop down appears with entire list showing but it will not accept any changes when something else in the list is chosen, it defers back to current value.  Take same browser, opt for desktop site and it works though hard to scroll around page.  Checked existing Quickbase that I previously had accessed on mobile without issues and same problem with that list too now.

Bug or ideas?

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Chad

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Posted 3 years ago

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Chad

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Minor update.  Browsers tests:

Works:
Firefox
Opera

Fails:
Opera Mini
Chrome
Cheetah Mobile (CM)
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David

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I too am having the same issue with Android lolipop (v5.1.1) and Chrome browser. Works fine with the standard browser that came with the phone. Rather disappointing since most of our users are encouraged to use Chrome on their desktops.
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Taylor Nicole

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Hi Chad and David,

QuickBase is aware of this issue, and it has been logged as a bug. Though I do not have a definite timeline for resolution, if you submit a Support Ticket, QuickBase support would be happy to tag your ticket with the bug number and notify you once the bug has been resolved.

Best,

Taylor

QuickBase Support