Problems using cut & paste from Excel 13 to Grid Edit

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  • Updated 4 years ago
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I have used grid edit to cut & paste to update my daily work journal from an Excel worksheet for over a year. About a month ago, my computer system was upgraded to Office 2013, Excel 2013, and IE 10.

This week, I began having problems when cut and pasting more than one record at a time. I used to C&P the allowed four records with no problem.

Has there been a program change that altered the grid edit process?

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Mark

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Posted 5 years ago

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Brendan

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Hi Mark,

It would be best so submit a Support Case in regards to this so that a member of our team can work with you on this issue.

To submit a Support Case, log into your QuickBase account and click Help in the upper right hand corner. Next, click Manage Support Cases. Once there click the green button in the upper right hand corner + New Support Case.

Please enter as much detail as you can in regards to the issue you're currently experiencing (browser, version of browser, when you first started experiencing this, screenshots of errors). Once submitted a member of our team will reach out to you as soon as they can to troubleshoot!

Thanks,

Brendan
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Brendan

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Hi Mark,

I wanted to provide an update on this.

It turns out there is a Bug related to the issue you've described. My sincerest apologies for any inconvenience this may cause you. From what we've found, this issue seems to be isolated only to IE 9 and IE 10. It does not occur in IE 8 or IE 11, Firefox or Chrome.

Here's the good news -- our Engineers are working on this as we speak! We hope to get this resolved by tomorrow but want to make sure we verify and test the fix thoroughly and completely.

Sorry again for the inconvenience!

Brendan
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igor

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I still have the same problem as stated above - has this issue been fixed?
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Ruqayyah

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I am having the same issue and I have tried it in explorer and chrome.  You mentioned that the issue does not occur in Chrome.