Quickbase action error with user tokens?

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • In Progress
Hey all, I'm having an issue I can't figure out with an action that modifies related records when the original record is edited. It sends me a notification saying that the user token is invalid? 

400 Error: <?xml version="1.0" ?> <qdbapi> <action>API_EditRelatedRecords</action> <errcode>83</errcode> <errtext>Invalid error code: 83</errtext> <errdetail>User token is invalid</errdetail> </qdbapi>

What do I have set up wrong here? Any help would be appreciated! :)
Photo of Elena Larrabee

Elena Larrabee

  • 856 Points 500 badge 2x thumb

Posted 1 year ago

  • 0
  • 1
Photo of Evan Martinez

Evan Martinez, Community Manager

  • 12,658 Points 10k badge 2x thumb
Hi Elena,

If you disable that Action and create a new Action with the same criteria do you keep getting the same error?
Photo of QuickBasePros (Laura Thacker)

QuickBasePros (Laura Thacker), Champion

  • 6,396 Points 5k badge 2x thumb
Check that you are using the correct User Token for the owner of the Webhook.  If that is correct; then make sure that your Application is assigned to your User Token - which you do in the Preferences area of your login.